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Managed IT · 04

One IT partner for the whole stack.

Cabling, WiFi, firewalls, Microsoft 365, cloud, backup and helpdesk — managed IT on a monthly plan, without hiring in-house.

Products in this group

Pick a product to explore.

Each product has its own page — what it is, what each provider calls it, and the real pros and cons.

01

Managed IT Support

Outsource your IT to a team that watches it for you — billed per seat, per month.

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02

Microsoft 365 Deployment

Outlook, Teams, Word and cloud email — set up and ready to use from day one.

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03

Business Email Hosting

Email on your own company domain ([email protected]) — billed per mailbox.

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04

Web / Cloud Hosting

A fast, reliable home for your website — Hong Kong servers connected to HKIX.

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05

Domain Registration .com / .hk

Lock in your company name online — .com, .hk and .com.hk, sorted in one go.

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06

Cloud Backup & Disaster Recovery

Automatic backups to the cloud — recover from disaster and keep the business running.

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07

Colocation / Data Centre

Put your own servers in a professional data centre — power, cooling and security handled for you.

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08

Managed Firewall / NGFW

A team watches your network gateway so you do not have to fiddle with firewall settings yourself.

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09

Cybersecurity Managed Services / SOC / EDR

Rent a team of security experts to watch your systems 24/7 — cheaper than hiring your own.

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10

Penetration Testing & Security Assessment

Hire ethical hackers to attack your systems on purpose and find the holes before the bad guys do.

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11

Structured Cabling

Lay your office network and phone wiring in an organised system instead of a tangled mess.

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12

CCTV & Access Control

Install CCTV and door access to keep an eye on who comes and goes at your shop, office or warehouse.

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13

Network & WiFi Installation

Set up your whole office network and WiFi so it reaches everywhere and does not drop out.

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Overview

What we cover

Many SMEs can’t justify full-time IT but still need someone managing the network and security. We provide managed IT for a fixed monthly fee — proactive monitoring, routine maintenance, security updates and an on-call helpdesk — or take on one-off projects.

/01

Network & WiFi

Business firewall, VLANs, enterprise WiFi coverage and guest networks.

/02

Cyber security

Firewall, endpoint protection, email filtering and staff security awareness.

/03

Microsoft 365 / cloud

Deployment, migration, licence management and SharePoint / Teams setup.

/04

Backup / DR

Automated cloud backup, ransomware protection and recovery drills.

/05

Structured cabling

Office moves, new fit-out cabling, racks and tidy labelling.

/06

CCTV / access

IP CCTV, door-access systems and remote viewing.

/07

Helpdesk

Remote and on-site support with a 4-hour target response.

/08

Managed plans

Essential / Professional / Enterprise tiers, billed per seat.

/09

Email, domain & hosting in one place

Business email, .com / .hk domains and web hosting from one team — no juggling vendors, one clear bill.

/10

Managed firewall + threat protection

FortiGate / Sophos NGFW with monitoring, intrusion prevention and content filtering — threats blocked, firmware kept current.

/11

Cloud backup / DR + ransomware defence

Encrypted backups, versioning and a DR plan — recover fast even after a ransomware hit and keep the business running.

/12

Colocation / data centre

Tier 3/4 facilities, HKIX peering, redundant power and 24/7 security — 1U to full rack with dedicated servers and low-latency local links.

Plans & pricing

Managed IT & projects

Indicative “from” prices, subject to coverage and your exact requirements. Tap a plan to WhatsApp us for a firm quote.

Filter
Value
Multi-carrier

Managed IT — Essential

from$128/seat·mo
  • Remote helpdesk
  • Monitoring & updates
  • Endpoint antivirus
  • Monthly report
Popular
Multi-carrier

Managed IT — Professional

from$228/seat·mo
  • On-site support included
  • Firewall management
  • Cloud backup
  • Quarterly review
Enterprise
Multi-carrier

Managed IT — Enterprise

By quote
  • Dedicated engineer
  • 24/7 support
  • Security compliance help
  • SLA-backed
Multi-carrier

Microsoft 365 Onboarding

from$1,800from / project
  • Tenant setup / migration
  • Email + file migration
  • Teams / SharePoint
  • Licence optimisation
Multi-carrier

Network & WiFi Install

By quote
  • Business firewall / routing
  • Enterprise WiFi coverage
  • VLAN / guest network
  • Site survey
Multi-carrier

Structured Cabling

By quote
  • Office cabling / moves
  • Cat6 / fibre
  • Racks & labelling
  • Certified testing
Multi-carrier

Security Assessment

from$3,800from / project
  • Vulnerability scan
  • Firewall / config review
  • Risk report
  • Remediation plan
Multi-carrier

CCTV / Access Install

By quote
  • IP CCTV
  • Door access
  • Remote viewing app
  • Recording storage
Value
Multi-carrier

Business Email Hosting

from$35/mailbox·mo
  • Your-domain email ([email protected])
  • Anti-spam / anti-virus filtering
  • IMAP / webmail / mobile sync
  • Smooth migration from existing mail
Multi-carrier

Web / Cloud Hosting

from$88/mo
  • HK-hosted · HKIX-connected
  • SSD storage + free SSL
  • Daily backups
  • Local low latency, SEO-friendly
Multi-carrier

Domain Registration .com / .hk

from$98/yr
  • .com / .hk / .com.hk registration
  • DNS management + renewal reminders
  • WHOIS privacy (optional)
  • Bundles with email / hosting
Popular
Multi-carrier

Cloud Backup / DR

from$128/mo
  • Automated encrypted cloud backup
  • Ransomware protection + versioning
  • Fast file / full-machine restore
  • DR plan with RPO / RTO targets
Enterprise
Multi-carrier

Colocation + Dedicated Server

By quote
  • 1U / half-rack / full-rack
  • Tier 3/4 data centre · HKIX
  • Redundant power + 24/7 security
  • Add dedicated server / bandwidth
Popular
Multi-carrier

Managed Firewall (NGFW)

from$680/mo
  • FortiGate / Sophos NGFW
  • Intrusion prevention + content filtering
  • Central monitoring + policy management
  • Firmware updates & security patching
Enterprise
Multi-carrier

Cybersecurity Managed Services (SOCaaS)

By quote
  • 24/7 SOC monitoring + EDR
  • Email security + phishing defence
  • Security awareness training
  • Incident response + compliance reporting
Multi-carrier

Penetration Test + Security Assessment

from$5,800from / project
  • Black / white-box penetration testing
  • Vulnerability scan + config review
  • Report for compliance / insurance
  • Remediation advice + retest
Compare

Managed IT tiers

Three managed-IT tiers · per-seat starting prices
TierIncludesResponseOn-sitePer seat from
EssentialMonitoring · updates · helpdeskNext business dayChargeable$128
Professional+ firewall · backup · on-site4 hours$228
Enterprise+ dedicated engineer · 24/7 · compliance1 hourQuote
FAQ

Good questions.

Q01We’re small and can’t hire IT — is managed IT for us?
That’s exactly who it’s for. Managed IT replaces the cost of full-time staff with a fixed monthly fee — monitoring, security and helpdesk all covered, billed per seat, scaling up or down.
Q02Does managed IT include hardware?
The monthly fee is mainly service and support; hardware such as PCs, firewalls and servers can be purchased or leased — we itemise it clearly in the quote.
Q03Can we engage you for just one project?
Yes. Structured cabling, Microsoft 365 onboarding, security assessments and CCTV installs can all be one-off engagements with no ongoing contract.
Q04Do you come on-site?
We have on-site teams across HK Island, Kowloon and the New Territories; on-site support is included in Professional and Enterprise tiers.
Q05Business email hosting vs Microsoft 365 — what’s the difference?
Email hosting is billed per mailbox and is the affordable choice if you only need to send and receive mail. Microsoft 365 adds Teams, SharePoint, Office apps and cloud file collaboration — more capable but pricier per seat. Choose 365 for the full suite, hosting for reliable email only; we provide both.
Q06Who is colocation suited for?
It suits companies that own servers or appliances and want them in a professional facility — self-managed systems, HKIX low latency, compliance needs or requirements for redundant power and 24/7 security. From 1U to a full rack, it’s ideal when you want hardware control without building your own server room.
Q07Do managed firewall / SOC fees include hardware?
The managed firewall fee mainly covers monitoring, policy management and updates; the firewall appliance (FortiGate / Sophos) can be purchased or leased and is itemised separately in the quote. SOC / SOCaaS typically uses software-based EDR and cloud tooling with no extra hardware, scoped per environment.
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Looking for a reliable IT partner?

Tell us your number of devices, current systems and pain points — we’ll propose a managed IT plan.

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Sales hotline+852 2116 4877
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