Cybersecurity Managed Services / SOC / EDR
Rent a team of security experts to watch your systems 24/7 — cheaper than hiring your own.
A cybersecurity managed service is outsourcing a team of experts to watch whether your company is being attacked. A SOC (Security Operations Centre) is the room where staff watch alerts round the clock; EDR (Endpoint Detection and Response — software installed on each computer to watch for suspicious behaviour) catches viruses and hackers at the device level. When something looks wrong, someone analyses, isolates and handles it straight away, so you are not left panicking.
Companies handling sensitive data, with compliance needs, or that have been hit by (or fear) ransomware — especially SMEs and chains without enough in-house security staff.
Same product, different names.
Each carrier brands this differently — here’s how to recognise it when you compare quotes.
The honest pros and cons.
Benefits
- 24/7 coverage — hackers often strike at night and on holidays, exactly when having someone on watch matters most.
- Far cheaper than hiring your own security team — you share a team of certified experts across many clients.
- EDR can isolate an infected computer early, stopping ransomware from spreading across the whole company.
- You get incident response and an investigation report to show clients, the board or regulators.
- Usually bundles phishing drills and vulnerability scans to plug gaps before they are exploited.
Watch-outs
- It is an ongoing monthly fee, not a one-off purchase — budget it as a running cost.
- Once a threat is detected, fixing and cleanup may need your cooperation or cost extra.
- An agent (monitoring software) must be installed on every PC and server, so staff and IT need to cooperate on rollout.
- Service levels vary widely — a cheap plan may only raise alerts without actually handling them, so read the SLA (service promise) carefully.
Entry-level EDR is roughly $30–$100 per device per month; a plan with 24/7 SOC monitoring is usually from a few thousand dollars a month, priced by number of devices, servers and scope, with enterprise quote-only. Prices are indicative only.
Common questions
Q01I have antivirus — do I still need a SOC?
Q02What is the difference between SOC and EDR?
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