Business Broadband Price BROADBAND · INTERNET · VOICE · IT
EN
Get a quote

Broadband + 5G Auto-Failover

When the main line drops, 5G takes over instantly — your office stays online.

Broadband + 5G Auto-Failover — Dedicated Internet
What it is

Failover means a backup internet line. On top of your main fibre broadband you add a 5G mobile connection and a router that watches the link: if the main line drops or slows, it switches to 5G within seconds — staff barely notice. When the main line recovers, it switches back automatically. Think of it as insurance for your connection.

Who it’s for

For businesses that stop working the moment the line drops — POS / payment terminals, restaurant ordering, cloud phones, online shops, clinic booking systems, or any small business that loses customers or grinds to a halt when offline.

What providers call it

Same product, different names.

Each carrier brands this differently — here’s how to recognise it when you compare quotes.

SmarTone 5G Office Broadband (SmarTone Solutions)
3HK 5G Broadband (SIM Router Backup)
CMHK 5G Business Broadband
HKBN Business Broadband + 5G Backup
HKT Business Broadband (Fibre + 5G)
Benefits & watch-outs

The honest pros and cons.

Benefits

  • When the main line fails, 5G takes over within seconds — near-zero downtime.
  • Far cheaper than a second fixed line, and no waiting for cabling.
  • 5G uses a separate mobile path, so a building-wide fibre fault will not take both down at once.
  • Switches over and back automatically — no staff plugging cables or reconfiguring.
  • For pop-up shops, heritage buildings or rush openings, 5G can even serve as the temporary main line.

Watch-outs

  • 5G plans usually have a monthly data cap — long outages on backup may hit the limit or throttle.
  • 5G speed and stability depend on signal at your site — basements or dead spots may need an antenna.
  • You need a failover-capable router — an extra hardware or monthly cost.
  • Backup is a fallback, not a second full-speed line — heavy apps may run slower while on 5G.
Indicative pricing

Indicative only: 5G backup plans from about $200-$600/mo (with data); a failover router runs roughly $1,000-$3,000 one-off or bundled into the monthly fee. Buying the main line and backup from one provider often unlocks a package discount. Prices are indicative.

FAQ

Common questions

Q01How fast is the switch — will staff notice?
A good failover router detects a fault and switches to 5G within about 3-10 seconds. A live video call may hiccup, but most work — web, POS, cloud apps — barely notices. It also switches back automatically once the main line recovers.
Q02Is the 5G data enough to cover an outage?
It depends on your usage and how long outages last. Short drops (minutes to a few hours) are usually fine; if you have frequent outages or heavy use, pick a large- or unlimited-data 5G plan. We can size the data allowance to your headcount and apps.
Free, no-obligation quote

Want a quote for Broadband + 5G Auto-Failover?

Tell us your situation — we compare providers and reply within 48 hours.

WhatsApp a quote Call sales
Sales hotline+852 2116 4877
Quote